While this is selected, Webroot SecureAnywhere will not secure keystrokes against keylogging software, though it will still be actively protecting you against infections. Once activated, you will see a checkmark next to the menu option. This can be resolved by clicking the Webroot icon located on the top right of the menu bar, then clicking Pause Secure Keyboard Entry. This includes, but is not limited to, Adobe Creative Suite Products, Macro applications, or some built in features that are triggered by key combinations-such as Dictation and Speech. Here is more information from the Webroot support help site:ĭue to the unique way in which keyboard shortcuts work on the Mac OS, the secure keyboard entry feature may prohibit shortcut functions in a variety of applications. I have a Mac and a Logitech Mouse running without problems. Sorry to hear you were having issues and that the "Pause Secure Keyboard Entry" fixed your Logitech issue. These are as follows:Īnd if you so then set them to 'Allow' or 'Protect' and see if that helps.ĭo let us know how you get on here. Hope that helps? And if that does not help then I would uninstall the MX Master software & driver, reboot and then reinstall it to make sure that the installation was not faulty or has not been corrupted, etc.Īnd finally, though you should not have to do this, as I have not done so on my system, you could try checking for the key Logitech-related processes that should be running, being registered & blocked under the Identity Shield. You should also try rebooting you system if you have not since you first discovered the issue. The fact that some of the buttons are working and some are not leads me to surmise that it is a Logitech issue rather than one caused by WRSA.as generally if and when WRSA does interfere with devices it is usually all or nothing. I would first start by checking in Logitech Options (let me know if you are not aware of what that is) to see how the buttons you described are mapped, and then if that does not help then you can try the 'Restore Defaults' option available on the 'Mouse' panel. I use an MX Master and am experiencing no such issues when also running WRSA. OpenText NetIQ Advanced Authentication Tips & Info 0.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0. Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553. Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1134.Webroot Mobile Security for Android 941.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3831.Webroot® SecureAnywhere™ - Internet Security Plus 2469.Webroot® SecureAnywhere™ - Antivirus 6978.
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